Riya Phulewar

Currently administers the Moodle LMS platform, ensuring seamless operation, providing critical technical support, and integrating essential tools to enhance user and educator experience.

• Managed and updated the Moodle LMS platform, optimizing course content delivery and user access for a diverse user base.
• Provided comprehensive technical support and training to users and educators, resolving issues to ensure uninterrupted learning experiences.
• Ensured smooth integration of third-party plugins and tools, enhancing platform functionality and streamlining educational workflows.

Supported documentation and data management, leveraging enterprise tools and cross-functional collaboration to enhance operational efficiency.

• Assisted in documentation and data entry tasks using enterprise tools, improving data accuracy and accessibility for critical business processes.
• Collaborated cross-functionally across departments to identify and implement process improvements, contributing to enhanced overall efficiency.

Developed and implemented responsive user interfaces, enhancing user experience and contributing to front-end web development initiatives.

• Designed and implemented interactive user interfaces using HTML, CSS, and JavaScript, contributing to improved user experience (UX) across multiple web projects.
• Styled elements and integrated dynamic features, enhancing the visual appeal and functionality of web applications.

Conducted rigorous user testing and feedback analysis for production-ready products, contributing to product quality and issue resolution.

• Executed comprehensive user acceptance testing (UAT) for production-ready products, identifying critical bugs and usability issues before public release.
• Analyzed user feedback to prioritize and facilitate the resolution of identified issues, contributing to product stability and user satisfaction.

Delivered proactive technical solutions and collaborated with key partners to resolve complex customer issues, significantly improving satisfaction and maintaining accurate records.

• Provided solutions and proactive troubleshooting for complex customer issues, achieving high resolution rates and improving customer satisfaction.
• Collaborated effectively with Amazon to efficiently resolve customer complaints, enhancing service delivery and maintaining accurate records of customer interactions.

Developed an innovative real-time system leveraging deep learning for automated face mask violation detection, complete with an intuitive user interface and alert mechanism.

Developed a car game, 'Aegis From Foe,' focusing on immersive user interface and visual effects, achieved through collaborative design efforts.

Developed a comprehensive Student Report Card System, including functionalities for accurate grade computation, validation, and seamless integration of backend logic with user interface components.

Awarded 3rd place for a paper presentation at the State Level competition organized by Maharashtra Technical Education.

Recognized as a finalist in the Quiz Competition organized by Maharashtra Technical Education.

Successfully completed the Accenture Developer Virtual Experience Program, gaining practical insights into industry practices.

Completed comprehensive training in Java and SQL, enhancing programming and database management skills.